Online & Phone Sewer Bill Pay

The Town of Thompson's Station has partnered with nexBillPay (a trusted 3rd party payment service) to provide our residents with improved forms of payment. Customers now have the choice of paying their sewer bill online by credit or debit card or by electronic check.

New Feature!

  Customers now can pay over the phone with our new phone payment system.  Dial (877) 285-3271 and follow the prompts to complete your payment.  (NOTE: You will need your account number.)

Customers can always send in or drop off payments in cash or check at Town Hall (1550 Thompson's Station Rd West, Thompson's Station, TN 37179).


With the online payment option, you can pay your bill any time, 24 hours a day. 7 days a week.

What You Will Need

To pay your bill, you will need your account number and the balance owed. This information is located on your printed billing statement.  (Note: Our system allows customers to pay for charges on their wastewater accounts electronically, but it will not show what is currently owed, the due date, or past payments.)

Requesting Your Account Number

You may request your account number by calling the Town of Thompson's Station Wastewater Billing Department at 615-794-4333, ext. 4.

Service Fee

nexBillPay will charge a small service fee to cover processing and handling. The Town of Thompson's Station receives no part of the service fee. A receipt can be printed after the transaction and one will also be sent to the email you provide.

Make a Payment

Go to the nexBillPay website to sign in and make your payment.

Billing Questions

For questions about your bill, contact the Town of Thompson's Station Wastewater Billing Department at or (615) 794-4333 ext. 4.

Remember: You can sign up to automatically pay your bill each month.  Just fill out the ACH form and email to