Inspection Requests & Schedule

SmartGov Permit/Planning System

New Permitting / Planning software has arrived at Thompson's Station!  

SmartGov Portal

NOTE: Any Permit that is applied for after 9/8/2020 is required to use the SmartGov Portal to submit. Existing permits can continue to use the existing system for requesting inspections, etc.

The web-based SmartGov system will enable staff and citizens to submit & track planning and building permits from start to completion. By creating an account in the Citizen Portal (, users will have access to a variety of tools for permitting with the Town including the following:

- Apply for permits
- Pay for Permits
- View Payments History
- View the Inspections attached to the permit
- Request an Inspection
- Search for Permits (simple and advanced)
- View Permit Information marked as public and private
- Upload files (Const. Docs, Applications, etc.)
- View notes attached to the permits
- Receive notification emails when events happen against a permit
- View permits attached to the account
- View your Inspection Schedule
- View Public Reports
- View Public Documents

This site will be available 24/7 online and can be accessed by any computer, phone or tablet.  NOTE: Subcontractors can be added to a permit as a "Contact" to track and request inspections but their user accounts must be created in the system before they can be added. 

Contact or 615-794-4333 ext. 12 for questions or assistance.  

Inspection Request Form 

Fill out the Online Inspection Request Form to request inspections.  

Call in requests will be asked to use the website.


Inspection Schedule

The Inspection Schedule is updated periodically throughout the day (8 A.M. to 5 P.M. Mon-Fri).  We will do our best to keep the schedule up-to-date.

Requested inspections are required to be ready for inspection when they are submitted.

Inspections are scheduled on a first-come, first-serve basis and we reserve the right to change the Inspection Schedule at our discretion.  

Please consult the Inspection Schedule spreadsheets to track when your inspection is scheduled for.

Those calling Town Hall to find out when their inspection is scheduled will be directed to the website.

Current Week’s Inspection Schedule:

Inspection Schedule (4/5 - 4/9)

Previous Two Week’s Inspection Schedules:

Inspection Schedule (3/29 - 4/2)

Inspection Schedule (3/22 - 3/26)