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Posted on: January 14, 2021

Williamson County Creates Vaccine Call Center


"Half a dozen Williamson County employees sat in a room inside the public safety building, where they answered call after call.

The Williamson County Emergency Management Agency launched the call center Tuesday to field questions about the county's COVID-19 vaccine rollout. At least 2,121 Williamson Countians have been vaccinated as of Jan. 7.

"Earlier this week, all the department lines were ringing off the hook from the public health department to the mayor's office," Williamson County EMA spokesperson Hannah Bleam said.

Around 17 members of the county government staff the phone lines each day. 

The Williamson County Health Department started to administer vaccines to the Phase 1a1 and Phase 1a2 populations, which include health care workers, first responders, and long-term care facility residents and staff. The department has also administered vaccines to the age 75 and older populations.

At its highest peak in December, Williamson Medical Center had 53 patients. As of Jan. 5, the hospital had 51 patients. . . ."  

" . . . For those in the county who need help or have questions, residents can call 615-595-4880.

The command center answers questions Monday through Friday from 8 a.m. to 4:30 p.m."

-  per Emily West with the Tennessean

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